Shipping policy
INTERNATIONAL SHIPPING POLICY
Shipping Destinations We ship worldwide to most countries and regions. If you have questions about shipping to your specific location, please contact us.
Delivery Timeframes International shipping typically takes 7-14 business days depending on your location and the shipping method selected. Please note that delivery times are estimates and may be affected by customs processing, holidays, or other factors beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method. We use DHL and USPS with tracking numbers for all international shipments.
Duties, Taxes, and Customs Fees
- Who Pays: All duties, taxes, and customs fees are included in your total at checkout (DDP - Delivered Duty Paid). You will not be charged any additional fees upon delivery.
- Calculation: Duties and import taxes are determined by your country's customs authority based on the value of your order and product type.
- Refunds: Please note that duties and taxes are typically non-refundable.
Tracking All international orders include tracking. You'll receive a tracking number via email once your order ships.
Customs Delays International shipments must clear customs in your country. We are not responsible for delays caused by customs processing.
Returns International returns are more complex and expensive than domestic returns. Customers are responsible for return shipping costs. Please review our full Return Policy for details on timeframes and conditions.
Contact Us If you have questions about international shipping, please contact us at jdontail@gmail.com.
You can now copy this policy and paste it into your shipping policy section on the legal settings page. Would you like any adjustments to this policy?